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Frequently Asked Questions

Excerpted from Cdbaby.com

Is buying the "Full Circle" CD safe through Your website?

Yes. Buying the "Full Circle" CD is 100% safe! Our official retailer CDBaby accepts all major credit cards and guarantees secure online shopping. CDBaby uses the most powerful privacy systems available — much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased — never stored on their system at all.

I feel uncomfortable with using my credit card online. Can I still buy the album?

Sure. Even though surveys confirm that it’s actually safer to use credit cards online than in a restaurant for example, we absolutely understand Your concern. Our official retailer CDBaby offers flexible options to purchase the "Full Circle" CD. You can place your order by phone, fax or regular mail.

I don’t have a credit card. How do I order "Full Circle" without one?

No worries. Our partner CDBaby accepts checks, money orders, international money orders and cash in addition to all major credit cards. All orders can be phoned, faxed or mailed.

When will my CD arrive?

In the USA, if You get one CD, they send by first class mail. Your CD will arrive in 3-5 days. If you get more than one CD, they send by priority mail. Your CDs will arrive in 2-3 days. You can even have overnight shipping! Outside of the USA, CDBaby uses Global Priority Mail. Sometimes they take only 2 days! Usually, 5-6 days. CDBaby can remove the plastic "jewelbox" around the CD, and send You just the CD and paper artwork if you wish. This saves you not only postage, but usually won't be opened by customs, either.

What happens if my CD arrives damaged in the mail?

Just let us know and we will send you another one immediately. Free of charge.

CD Baby Money-Back Guarantee!

We know it's hard to buy a CD online that you haven't heard before. But we also know there's SO much good music in here that you will love. So we give you a full money-back guarantee: If you don't like a CD, just return it to us within 14 days and we'll give you your money back. If you pay by credit card, we'll just put the cost of that CD back on to your card. Since we can't refund your postage, the cheapest way to get a CD back to us is to just write "RETURN TO SENDER" on the original package, and drop it in the mail. It won't cost you anything.

How much does it cost to ship the CD?

View CDBaby's shipping costs.

My question isn't answered on this page. What should I do?

If You have any questions please don't hesitate to contact us. You can contact us using our contact form.